Colleen Maloy JP
Colleen’s economic & accounting background was inherited from her University lecturing father. Colleen was educated at Business school and has since held senior positions in a number of financial institutions which has given her a sound knowledge of the taxation, accounting and legal requirements of a large company. Colleen joined Nick in 1993, in previous business ventures, before the inception of Express O Coffee in 1998. Colleen now heads the company's administration team who ensure each customer’s needs are met in a timely and professional manner.
Owning a small business on the coast for the past 21 years together with her husband, Janette has the business experience and strong understanding to provide a genuine approach in customer relations and account management. Her communication skills demonstrate her belief in treating people with a positive attitude for the best outcome.
Janette joined the Expresso Coffee team in 2010. Janette’s vast administration experience is invaluable to the sales team in the setting up of new accounts; ensuring that all applications to trade with Expresso Coffee Specialists are in place including initial set up, equipment and promotional products.
Linda has been part of the Expresso Coffee admin team since 2013. Linda’s background covers retail, various office positions within wholesale companies and co-owner of a business in the building industry.
Apart from general office duties, Linda specialises in our Swisstrade guest amenity products. Linda will visit and discuss your motel / hotel in-room needs including PC coffee & tea products and large range of personal guest products.
Charmaine has over 20 years’ experience in customer service roles, working as front line support in contact centres, reception and in personal assistant positions. She appreciates the importance of understanding the customers’ needs and providing a friendly and welcoming experience each time contact is made on any level. She also feels it is as important to support internal staff members so they can achieve targets and goals. Charmaine has experience in using many databases and is proficient in using Microsoft Office programs.
Charmaine is the newest member of the admin team, joining the company in August 2015. Charmaine is your first point of call when telephoning Expresso Coffee Specialists. She will determine and direct your call to the appropriate individual in sales, technical, training, promotional or accounts to meet customers’ needs in a timely order. Charmaine’s IT experience ensures that the Companies policies, flyers & display literature is presented in a professional and legible manner.